All Collections
General FAQs and Account Help
FieldLevel Premium plan refund policy
FieldLevel Premium plan refund policy

Athletes can downgrade or cancel their monthly Premium plans at anytime.

Support avatar
Written by Support
Updated over a week ago

FieldLevel is free for athletes, families, coaches, and teams. There are optional Premium plans available for athletes, coaches, and teams to access monthly or annually.

Our monthly plans offer flexibility, as they can be canceled anytime. Our annual plans can also be canceled anytime, but you will not receive partial refunds for unused months. All Premium memberships are non-refundable once purchased.

If you no longer need or want your Premium membership, cancel it before your next billing date to avoid getting charged. This includes annual memberships, which are automatically renewed unless they are canceled.

All charges are non-refundable; no partial refunds or credits will be given once purchased or renewed. 

If you have any questions, please contact us at

Did this answer your question?