FieldLevel

Taylor Grigsby

Support

Detailed answers and instructions for your specific questions

General FAQs and Account Help 

A quick breakdown of how coaches and athletes use FieldLevel.

What is FieldLevel, and how does it work?

FieldLevel currently offers 47 sports, with more coming soon.

What sports are available on FieldLevel?

You can change which email address you'd like to use to access your FieldLevel account.

How can I change my email address/login?

The FieldLevel mobile app is free to download.

Downloading the FieldLevel app on your mobile devices

How you can turn email notifications on, off, or wrap them into a weekly digest.

How to manage email notification preferences

How coaches can invite other coaches to join FieldLevel.

How do coaches invite coaches that aren't currently on FieldLevel to join?

Athletes can downgrade or cancel their monthly Premium plans at anytime.

FieldLevel Premium plan refund policy

Steps for both coaches and athletes to delete or merge their FieldLevel profiles.

How do I delete or merge my FieldLevel account?

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Create your workspace and invite the people you work with.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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