General FAQs and Account Help

Detailed answers and instructions for your specific questions

11 articles in this collection
Written by Taylor Grigsby

All Users

Using FieldLevel on Your Mobile Devices

Get the FieldLevel app

Written by Taylor Grigsby
Updated over a week ago

How to Reset Your Password

Forgot which email and password you use to login to your account? Don't worry, we can help.

Written by Taylor Grigsby
Updated over a week ago

How Do I Delete My FieldLevel Account?

Steps for both coaches and athletes to delete their FieldLevel profiles.

Written by Taylor Grigsby
Updated over a week ago

All Coach Users

Your Coach Profile and Your Team Page

Coach profile and how to update information.

Written by Taylor Grigsby
Updated over a week ago

How Can Coaches Message Each Other

How coaches can message one another to communicate about players.

Written by Taylor Grigsby
Updated over a week ago

How to Edit Team Information

Instructions on how to edit your team name, contact info, website address, and team logo.

Written by Taylor Grigsby
Updated over a week ago

How Do I Edit My Profile Picture?

How to edit your name, profile picture, coaching history, job description and more.

Written by Taylor Grigsby
Updated over a week ago

How Do I Invite Coaches That Aren't Currently On FieldLevel To Join?

How coaches can invite other coaches to join FieldLevel.

Written by Taylor Grigsby
Updated over a week ago

How Can I Change My Email Address/Login?

You can change which email address you'd like to use to login and receive email notifications.

Written by Taylor Grigsby
Updated over a week ago

Athletes & Parents

Canceling My Premium Plan

You have the ability to upgrade and downgrade your FieldLevel Premium Plan directly from your profile.

Written by Taylor Grigsby
Updated over a week ago

FieldLevel Premium Plan Refund Policy

Athletes can downgrade or cancel their monthly premium plans at anytime.

Written by Taylor Grigsby
Updated this week