FAQs | FieldLevel Help Center

How to Manage Multiple Teams With One Login

If you coach multiple teams/programs during the year, you can add, manage, and switch between each of them with one login.

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Updated over a week ago

All Users

What are Certifications and How Do They Work?

What is a coach certification, why is it important, and how does it work?

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Updated over a week ago

What's an Athlete Promotion and Why is It Important?

How coaches can recommend their players to college coaches in their networks via Athlete Promotions.

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Updated over a week ago

Using FieldLevel on Your Mobile Devices

Get the FieldLevel app

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How to Reset Your Password

Forgot which email and password you use to login to your account? Don't worry, we can help.

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How Do I Delete My FieldLevel Account?

Steps for both coaches and athletes to delete their FieldLevel profiles.

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What are College Recommendations?

College Recommendations are generated on FieldLevel for Premium athletes, and their coaches, to view.

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How Match Strength is Generated

Athletes are provided a Match Strength for every college on FieldLevel that is generated using various data points.

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How Can I Research Colleges on FieldLevel?

Coaches and athletes can use our College Search Tool to research schools based on school size, location, majors, tuition, and more.

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All Coach Users

How Do I Get Verified?

How do coaches get verified on FieldLevel and why the verification process is important.

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Updated over a week ago

What Does Connecting with Coaches Do?

How to connect with coaches and the benefits of building your network of coaches.

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Your Coach Profile and Your Team Page

Coach profile and how to update information.

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How Can Coaches Message Each Other

How coaches can message one another to communicate about players.

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How to Edit Team Information

Instructions on how to edit your team name, contact info, website address, and team logo.

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How Do I Edit My Profile Picture?

How to edit your name, profile picture, coaching history, job description and more.

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How Do I Invite Coaches That Aren't Currently On FieldLevel To Join?

How coaches can invite other coaches to join FieldLevel.

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How Can I Change My Email Address/Login?

You can change which email address you'd like to use to login and receive email notifications.

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Team Pages

Your program's Team Page is a great marketing tool that can be used to illustrate how extensive and powerful your recruiting reach is.

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How to Add Past Alumni to Your Roster

How to add your Alumni to FieldLevel to show where you have placed your previous athletes.

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Athletes & Parents

My Public Profile

How athletes can use their public profiles to maximize success in recruiting

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Updated over a week ago

How to Add Multiple Teams to My Profile

Athletes can help create more opportunities for themselves by adding multiple coach references to their profile.

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Updated over a week ago

Changing My Email Address/Login Info?

Athletes can change which email address they use to login and receive email notifications.

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What Should I Do Once I've Committed?

How to mark yourself as committed and next steps for your profile.

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How Can I See the Certifications Written by My Coaches?

Coach certifications are only visible to college coaches.

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How Do I Know If My Coach Has Certified My Profile?

You can see if and when your coaches have certified your profile directly from your "My Profile" page.

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FieldLevel Premium Plan Refund Policy

Athletes can downgrade or cancel their monthly premium plans at anytime.

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Cancelling My Premium Plan

You have the ability to upgrade and downgrade your FieldLevel Premium Plan directly from your profile.

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Updated over a week ago

Recruiting Coaches (Junior College, 4-Year)

How Do I Search For Athletes?

College coaches can search for recruits all over the world and use specific filters to find the perfect athletes for their teams.

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Updated over a week ago

How Can I Contact Coaches in My Network?

As a college coach, you can send direct messages to any coach on the platform as well as any athletes in your "My Recruits" list.

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Updated over a week ago

Promoting Coaches (High School, Club/Travel, Junior College)

How Coaches Can Use Their Athlete’s Public Profiles

How coaches can use their athlete's public profiles to maximize success in recruiting

Written by Taylor Grigsby
Updated over a week ago

How To Add Athletes To Your Roster

How coaches can add their players to their teams.

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How Do I Suggest Colleges for my Athletes to Target?

Coaches can suggest colleges for their athletes to consider and add to their Target Lists.

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How Do I Send Messages to My Athletes?

Coaches can send messages to their athletes through their FieldLevel profiles.

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What Are Athlete Qualifications and What Do They Do?

Setting your "Athlete Qualifications" allows you to search for and receive promotions of athletes who meet your specific needs.

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How Do I Enter My Basketball Players' Measurables For College Coaches?

How to measure your players' standing vertical jump, shuttle run, and lane agility drill.

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How Do I Enter My Soccer Players' Measurables For College Coaches?

How to measure and record your athletes' vertical jump, 40 yard dash, and mile run.

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How Do I Enter My Baseball/Softball Players' Measurables For College Coaches?

How to measure and record your athletes' max velocity, pop time, and 60 yard dash.

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Updated over a week ago

How Do I Enter My Football Players' Measurables for College Coaches?

How to record your athletes' 40 yard dash, bench press, 3 cone drill, broad jump, 20 yard shuttle, vertical jump, and 60 yard shuttle.

Written by Taylor Grigsby
Updated over a week ago

Athletes, Parents, & Promoting Coaches (High School, Club/Travel, Junior College)

Contact Periods and Rules for Communicating With College Coaches

Understand when college coaches and athletes can contact one another for recruiting purposes

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Updated over a week ago

Managing My Roster and Alumni

We've provided coaches the tools to manage their roster, mark their athletes' commitments, and manage their Alumni from the Dashboard.

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Updated over a week ago

Adding Video to an Athlete's Profile

How athletes and their coaches can add video highlights to an athlete's profile.

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Updated over a week ago

FieldLevel Premium Plans

Athletes and coaches can upgrade to gain access to Premium features that will help them with the recruitment process.

Written by Taylor Grigsby
Updated over a week ago

How Do I Edit an Athlete's Profile?

Coaches can edit their athletes' profiles, helping provide college coaches with the most updated and comprehensive info.

Written by Taylor Grigsby
Updated over a week ago