FAQs | FieldLevel Help Center

How to Manage Multiple Teams With One Login

If you coach multiple teams/programs during the year, you can add, manage, and switch between each of them with one login.

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Updated over a week ago

All Users

What are Certifications and How Do They Work?

What is a coach certification, why is it important, and how does it work?

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Updated over a week ago

What's an Athlete Promotion and Why is It Important?

How coaches can recommend their players to college coaches in their networks via Athlete Promotions.

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Updated over a week ago

Using FieldLevel on Your Mobile Devices

Get the FieldLevel app

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How to Reset Your Password

Forgot which email and password you use to login to your account? Don't worry, we can help.

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How Do I Delete My FieldLevel Account?

Steps for both coaches and athletes to delete their FieldLevel profiles.

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What are College Recommendations?

College Recommendations are generated on FieldLevel for Premium athletes, and their coaches, to view.

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How Match Strength is Generated

Athletes are provided a Match Strength for every college on FieldLevel that is generated using various data points.

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How Can I Research Colleges on FieldLevel?

Coaches and athletes can use our College Search Tool to research schools based on school size, location, majors, tuition, and more.

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All Coach Users

How Do I Get Verified?

How do coaches get verified on FieldLevel and why the verification process is important.

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Updated over a week ago

What Does Connecting with Coaches Do?

How to connect with coaches and the benefits of building your network of coaches.

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Your Coach Profile and Your Team Page

Coach profile and how to update information.

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How Can Coaches Message Each Other

How coaches can message one another to communicate about players.

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How to Edit Team Information

Instructions on how to edit your team name, contact info, website address, and team logo.

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How Do I Edit My Profile Picture?

How to edit your name, profile picture, coaching history, job description and more.

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How Do I Invite Coaches That Aren't Currently On FieldLevel To Join?

How coaches can invite other coaches to join FieldLevel.

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How Can I Change My Email Address/Login?

You can change which email address you'd like to use to login and receive email notifications.

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Team Pages

Your program's Team Page is a great marketing tool that can be used to illustrate how extensive and powerful your recruiting reach is.

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How to Add Past Alumni to Your Roster

How to add your Alumni to FieldLevel to show where you have placed your previous athletes.

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Athletes & Parents

My Public Profile

How athletes can use their public profiles to maximize success in recruiting

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Updated over a week ago

How to Add Multiple Teams to My Profile

Athletes can help create more opportunities for themselves by adding multiple coach references to their profile.

Written by Taylor Grigsby
Updated over a week ago

Changing My Email Address/Login Info?

Athletes can change which email address they use to login and receive email notifications.

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What Should I Do Once I've Committed?

How to mark yourself as committed and next steps for your profile.

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How Can I See the Certifications Written by My Coaches?

Coach certifications are only visible to college coaches.

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How Do I Know If My Coach Has Certified My Profile?

You can see if and when your coaches have certified your profile directly from your "My Profile" page.

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FieldLevel Premium Plan Refund Policy

Athletes can downgrade or cancel their monthly premium plans at anytime.

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Cancelling My Premium Plan

You have the ability to upgrade and downgrade your FieldLevel Premium Plan directly from your profile.

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Updated over a week ago

Recruiting Coaches (Junior College, 4-Year)

How Do I Search For Athletes?

College coaches can search for recruits all over the world and use specific filters to find the perfect athletes for their teams.

Written by Taylor Grigsby
Updated over a week ago

How Can I Contact Coaches in My Network?

As a college coach, you can send direct messages to any coach on the platform as well as any athletes in your "My Recruits" list.

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Promoting Coaches (High School, Club/Travel, Junior College)

How Coaches Can Use Their Athlete’s Public Profiles

How coaches can use their athlete's public profiles to maximize success in recruiting

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Updated over a week ago

How To Add Athletes To Your Roster

How coaches can add their players to their teams.

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How Do I Suggest Colleges for my Athletes to Target?

Coaches can suggest colleges for their athletes to consider and add to their Target Lists.

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How Do I Send Messages to My Athletes?

Coaches can send messages to their athletes through their FieldLevel profiles.

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How Do I Enter My Basketball Players' Measurables For College Coaches?

How to measure your players' standing vertical jump, shuttle run, and lane agility drill.

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How Do I Enter My Soccer Players' Measurables For College Coaches?

How to measure and record your athletes' vertical jump, 40 yard dash, and mile run.

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How Do I Enter My Baseball/Softball Players' Measurables For College Coaches?

How to measure and record your athletes' max velocity, pop time, and 60 yard dash.

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How Do I Enter My Football Players' Measurables for College Coaches?

How to record your athletes' 40 yard dash, bench press, 3 cone drill, broad jump, 20 yard shuttle, vertical jump, and 60 yard shuttle.

Written by Taylor Grigsby
Updated over a week ago

Athletes, Parents, & Promoting Coaches (High School, Club/Travel, Junior College)

Contact Periods and Rules for Communicating With College Coaches

Understand when college coaches and athletes can contact one another for recruiting purposes

Written by Taylor Grigsby
Updated over a week ago

Managing My Roster and Alumni

We've provided coaches the tools to manage their roster, mark their athletes' commitments, and manage their Alumni from the Dashboard.

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Updated over a week ago

Adding Video to an Athlete's Profile

How athletes and their coaches can add video highlights to an athlete's profile.

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Updated over a week ago

FieldLevel Premium Plans

Athletes and coaches can upgrade to gain access to Premium features that will help them with the recruitment process.

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Updated over a week ago

How Do I Edit an Athlete's Profile?

Coaches can edit their athletes' profiles, helping provide college coaches with the most updated and comprehensive info.

Written by Taylor Grigsby
Updated over a week ago